The Evansville Thunderbolts of the Southern Professional Hockey League (SPHL) are looking for a positive and passionate individual that is committed to providing first-class customer service to the Evansville Thunderbolts fan base as a Ticket Sales Representative. The Representative will generate revenue primarily by creating relationships via outbound/inbound phone calls and face-to-face meetings with a concentration on group sales. These calls will be supplemented using emails and other marketing efforts. Day-to-day leadership and mentoring will be provided by the Ticket Sales Manager and General Manager. Inventory which is available for sale includes, but not limited to: Season Tickets, Premium Seating Areas, Mini Packages and Group Tickets.
Proficiency in MS Office programs (Word, Excel, and Outlook) is required. A passion for building relationships with people and natural customer service instincts as well as a positive team centric attitude with a professional demeanor is essential to this position. Strong critical thinking, problem-solving, and conflict resolution skills as well as excellent written and verbal communication skills are necessary. The ability to work a non-standard work schedule which will include nights, weekends and holidays is mandatory. Some overnight travel may be required.
Previous experience using Ticketmaster Archtics ticketing system is preferred. Experience selling tickets at the collegiate or professional level.
Position Start Date: ASAP
To apply, please email a cover letter, resume, and three references to firstname.lastname@example.org. Review of applicants will begin immediately and continue until a hire is made.