To provide strategic oversight and management of Texas Athletics Fan Services and tour program. Long hours, weekends, holiday, evenings, early mornings.
Be part of the best team in all of the sports industry. Texas Athletics, a leader in Division I collegiate athletics across the country, is seeking a collaborator who will work with multiple partners and stakeholders to make Texas Athletics sporting events the best in the world. The successful candidate will help create and inspire those who work and interact with our student-athletes and programs to put on the world’s best experience in the sports industry.
The individual who fills this role successfully is empowered to deliver an exceptional experience for our student-athletes, coaches, employees, alumni, donors and fans. This person will oversee the Fan Services Program for all sports and events including the coordination of hiring and managing exceptional student assistants, and engaging training and education programs.
Successful individual will ensure continuous innovation to achieve excellence and brand Texas Athletics as best-in-class in college athletics. Spearhead an exciting “Texas Fan First” social media presence in collaboration with our extremely talented social media experts.
Design and facilitate memorable stadium and facility tours for various audiences, directly impacting the engagement of individuals and the surrounding community with Texas Athletics. Ensure successful training, education, and oversight of direct reports. While providing excellent customer service, communicate effectively and respond quickly to inquiries from a variety of stakeholders across Texas Athletics, campus and the surrounding community.
Communicate effectively with all stakeholders. Ensure fiscal responsibility and accurate tracking and management of assigned budgets and revenues to support organizational goals.
This position is designated as a Responsible Employee, pursuant to Title IX and University policy. Responsible Employees have a duty to promptly report incidents of sex discrimination, sexual harassment, sexual assault, sexual misconduct, interpersonal violence, and stalking to the University Title IX Coordinator or Deputy Title IX Coordinators. Responsible Employees are not confidential reporting resources. You may find more information and resources about Title IX and your responsibilities online at http://titleix.utexas.edu/faculty-staff/ .
Drive UT Vehicle or personal vehicle.
Participate, as a condition of employment, in rules education programs offered by the Department of Athletics, comply with all rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, the NCAA, the Big 12 Conference and other governing bodies. In the event the employee becomes aware, or has reasonable cause to believe, that violation(s) of the constitutions, bylaws, interpretations, rules or regulations of the University, the Big 12 Conference or the NCAA may have taken place, he or she shall report the same promptly to appropriate Athletics Director or to Athletics Risk Management and Services (ARMCS).
Bachelor's degree in a field related to the work to be performed. Experience coordinating or administering a program. Demonstrated willingness to go above and beyond and provide support to teammates and other units as needed. This position is designated as a Responsible Employee, pursuant to Title IX and University policy. Responsible Employees have a duty to promptly report incidents as per policy to the University Title IX Coordinator or Deputy Title IX Coordinators. Responsible Employees are not confidential reporting resources. Relevant education and experience may be substituted as appropriate.
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Employer will assist with relocation costs.
Internal Number: R_00005405
About The University of Texas at Austin, Intercollegiate Athletics
Texas Athletics creates an environment that is stimulating and rewarding. At Texas Athletics, we believe our success cannot be accomplished without the drive and devotion of our staff, student athletes and volunteers. We strive for excellence and accomplish it with you! Our mission is to prepare students to win with integrity - in academics, in athletics, and in life.