This position is responsible for managing outreach and engagement initiatives through the NCAA’s main communications group to connect employees, members, affiliate groups, former student-athletes, and the public to the work of the NCAA. The director will lead a team that leverages multiple platforms and relationship management strategies to generate awareness of the value of college sports and builds affinity through relationships and experiences. This position will spend significant time working internally and externally on staff, membership, and community engagement. The position also will function in a lead role supporting inclusion and human resources for the national office and various business operations within the communications group. This role collaborates closely with members of the NCAA national office management team to ensure stakeholder engagement activities are strategically aligned, consistent, and applicable to reinforce the value of college sports.
Lead and oversee and further enhance a comprehensive stakeholder engagement strategy reflecting NCAA brand attributes, organizational goals, and Association priorities.
Oversee and implement an integrated employee communications strategy for the NCAA National Office by managing its platforms, technology, and content strategy.
Partner with inclusion and human resources leadership by serving as the primary liaison from the Communications team.
Represent the NCAA National Office in various college sports or communications related forums or discussions.
Host and lead staff serving as Communications post graduate internship supervisory team by ensuring the participants, leadership, and supervisors are connected to the program purpose and desired outcomes.
Serve as a member of the Communications Management Team.
Serve as a member of the NCAA Benefits Committee
Serve as a member of the NCAA Employee Engagement Group Leadership Council.
Lead, manage, supervise, coach, mentor and develop staff. Conduct regular one-on-one meetings with all direct reports and others as needed. Agree on developmental tasks for direct reports and develop a plan of action for areas of development. Conduct midyear and annual performance evaluations within established timeframes. Review and evaluate direct report assignments with a focus on helping staff develop professionally. Actively mentor staff and serve as a role model for the attributes of the NCAA and its core beliefs, including leadership, inclusion, communication, collaboration and accountability.
Assist with goals setting and tracking, budget oversight and personnel-related functions for the communications group.
Other duties as assigned by the managing director of communications.
A minimum of 10-15 years’ demonstrated experience leading corporate communications, public affairs, or stakeholder engagement within an agency, private/public entity, or within the government. This experience preferably will be within college athletics, a higher education institution, a national non-profit association, government agency or similar organization.
High level of relationship building and management skills.
Organizational and team leadership skills essential.
Demonstrated proficiency in developing communications strategies and event management.
Knowledge of intercollegiate athletics and higher education issues highly desirable.
Knowledge of NCAA structure, governance and mission/purpose highly desirable.
Proficiency in leveraging customer relationship management systems is desirable.
Ability to work under deadline pressure.
Employer will assist with relocation costs.
The NCAA national office is the staff and the bricks-and-mortar office building in Indianapolis. The 500-plus employees at the national office provide advice and counsel to the governance and playing rules committees, interpret legislation, enforce NCAA bylaws, provide legal advice, run championships, administer education and youth programs and communicate with the NCAA membership and the public.