Type of Position: Regular 100% time; Probationary; FLSA Exempt
Salary: $35,863 to $40,000
Apply By: June 23, 2021
The University of Iowa Department of Athletics seeks a self-motivated, results-oriented individual with the knowledge, ability and interpersonal skills required to serve as an on-site Ticketing Coordinator. This is a full-time position that includes full University benefits.
Under the supervision of the Assistant Ticket Manager, responsibilities include but are not limited to: Serve as first point-of-contact in Athletics Ticket Office for in-person and phone patrons, including faculty/staff, students and the general public. Manage the ticketing & event management needs of specific assigned sports; provide backup event management for events other than assigned sports; assist with single game ticket printing operations; assist with distribution of player guest and regular will call tickets for assigned home/away events; assist with supervision of Athletics Ticket Office student and non-student temporary staff; manage post-season sport banquet tickets; oversee management of the Junior Hawk Club; other duties as assigned.
The University of Iowa is a NCAA Division I Power Five institution and a member of the Big Ten Conference. The Department of Athletics manages 21 varsity sports programs and related events with a workforce of approximately 200 regular employees and 300 temporary employees. Athletics is a people-centric organization that operates under a “Win. Graduate. Do It Right.” philosophy. For more information regarding Athletics, please click here.
Benefits Highlights:Excellent fringe benefit package including paid vacation and sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. The University of Iowa is a Big Ten, nationally ranked research university with 30,000 students located in Iowa City. A vibrant community boasting excellent public schools, safe, comfortable neighborhoods, affordable housing, a highly educated population, and numerous cultural, recreational and sporting opportunities and events contribute to the Iowa City area frequently appearing high on the best-places-to-live listings. Go to “Working at Iowa” to learn more.
Bachelor’s degree or equivalent combination of education and experience.
Minimum of one year of work experience in any box office setting or in a marketing, event management or fund-raising capacity for an intercollegiate athletics program (work experience as a student employee will be considered, but is counted as 50% time)
Excellent written and verbal communication skills, as demonstrated by providing exemplary customer service to all constituents
Ability to work constructively and collaboratively in a diverse environment, demonstrating strong interpersonal skills and ability to build trusting relationships.
Effectively use office support software (such as Microsoft Office Suite).
Ability to work effectively in a detailed, highly regulated, and deadline-oriented team environment.
Minimum of one year of full-time work experience in a university athletics ticket office, managing the complete ticketing, event, and personnel needs for a full sport season is highly preferred
Working knowledge of Paciolan ticketing software (including e.venue and Paciolan Platform)
Supervisory experience of part-time, temporary staff members, including student employees
Applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.Applications without both a cover letter and resume will be considered incomplete and ineligible for consideration.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
The successful candidates will be subject to a credential and criminal background check.
Five professional references will be required at a later step in the recruitment process.
The University of Iowa is an equal opportunity/affirmative action employer. All qualified candidates are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy, disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, associational preferences, or any other classification that deprives the person of consideration as an individual.
Employer will assist with relocation costs.
Internal Number: 21002885
About The University of Iowa
The University of Iowa is one of the nation's top public research universities, a member of the Big Ten conference since 1899, and an Association of American Universities member since 1909.
Iowa is known around the world for its balanced commitment to the arts, sciences, and humanities. It's home to one of the nation's largest academic medical centers, the pioneering Iowa Writers' Workshop, and hundreds of options for affordable, accessible education.
The University of Iowa is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.